Customer Service

We're here to help and always happy to hear from you!

Our goal is to help you build your Bennington collection, or to give the perfect gift. Every customer inquiry and question is important to us.

How to Contact Us

We are here every day but Thanksgiving and Christmas: Monday - Saturday 9:30 to 6:00 EST, Sunday 10:00 to 5:00.

Always feel free to call us at 800-205-8033. If it is outside of business hours, or if we are unable to answer, please leave a message and we will return your call as soon as possible.

You can also contact us by email using the form below.

Returns & Exchanges

If you would like to return or exchange an item, please use the Returns Form enclosed with your merchandise, or print a new one from the link below, then email, fax or mail it back to us. If there is any damage or a quality concern, pictures are always helpful. We will reply quickly to find the best solution with you. Your satisfaction is important to us and we'll do everything we can to rectify any disappointing situation.

Click here for a pdf of our Returns Form.

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